Our Process
Upstate SC Painters Who Follow the TruCare Standard Every Time
There's a reason our customers keep coming back and sending their neighbors our way. Every TruCare project follows the same five-step process we call The TruCare Standard. It's how we keep our work consistent, our job sites clean, and our customers confident from the first phone call to the final walkthrough.
At TruCare we are big on communication. We like to walk through your project with you, talk through your vision and get a complete understanding of exactly what we're there to do. You'll receive a detailed written proposal covering everything from prep work, products and production costs. No surprises, no hidden fees. Total transparency is the goal. You know exactly what to expect.
Great results and long lasting finishes start with great prep — it's the foundation of every job we do. At TruCare Painters we go the extra mile to ensure all preparation work is done right and back it up with a 100% Satisfaction Guarantee, plus a 5-year warranty on interior and exterior painting. We use high-quality materials at every step because we know the prep is what makes the finish last. We do it right, do it well, every time. No exceptions.
Clean lines, even coverage, no drips, no missed spots. We take our time with every cut-in, every roll, and every detail because rushing is how mistakes happen. Our crews treat every home with respect and care. Yes, we train on it but it's really who we are.
Your home stays clean. No exceptions. We clean up at the end of every day. We believe a clean job speaks to our character as people and as a company. And we keep you in the loop so you always know where things stand. If anything changes, you hear it from us first.
Before we pack up, we walk through the entirety of the project. This way when we inform you the job is complete and we walk through together we are confident we did our best work. Then you can take a few days to look over everything as well. If anything doesn't meet your standard, we schedule a day for one of the painters to come back and touch up anything that needs it. The job isn't done until you tell us it's done. That's what the TruCare Standard means.
