Effective Date: May 14, 2026
Welcome to TruCare Painters. These Terms and Conditions (“Terms”) govern your use of our website at https://www.trucarepainters.com and the painting services provided by TruCare Home Services LLC, doing business as TruCare Painters (“TruCare Painters,” “we,” “us,” or “our”). By accessing our website, requesting an estimate, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site. You agree not to:
We reserve the right to restrict access to anyone who violates these Terms.
TruCare Painters provides interior painting, exterior painting, cabinet painting, deck staining, fence staining, commercial painting, and related services as described on our website. All services are subject to availability, scheduling, and weather conditions, and may be modified at our discretion.
Estimates are based on the scope of work agreed upon at the time of the estimate. Changes to the scope of work after the estimate is signed (such as additional rooms, surface preparation, or color changes) may result in adjustments to the price and timeline. Any change orders will be communicated and approved before the additional work is performed.
Written estimates provided by TruCare Painters are valid for 30 days from the date of issue, unless otherwise stated. Estimates are based on a visual inspection and the information provided by the customer. If conditions discovered during the project differ materially from those assumed in the estimate (such as hidden water damage, lead paint, or extensive surface repair needs), we will notify you and provide a revised estimate before proceeding.
All payments must be made according to the terms outlined in the signed estimate or invoice. Unless otherwise agreed in writing:
Returned check fees and any costs of collection (including reasonable attorney fees) are the responsibility of the customer.
Customers may cancel or reschedule a confirmed project by providing at least 48 hours’ notice prior to the scheduled start date. Cancellations made with less than 48 hours’ notice may be subject to a service fee to cover scheduling, materials ordered, and labor allocation.
Deposits for custom-ordered materials (specialty paints, custom colors, etc.) are non-refundable once the materials have been purchased.
TruCare Painters reserves the right to reschedule work due to weather, illness, supply issues, or other circumstances beyond our control. We will provide as much notice as possible and work with you to find a new date.
TruCare Painters provides a workmanship warranty on completed residential projects as specified in your signed estimate or contract. Complete warranty terms, conditions, and exclusions are detailed in the warranty document provided with your project.
In general, our warranty covers defects in our workmanship under normal conditions and does not cover:
Warranty claims must be submitted in writing to info@trucarepainters.com within the warranty period.
To allow us to perform our services efficiently, the customer agrees to:
To the fullest extent permitted by South Carolina law, TruCare Painters’ total liability for any claim arising out of or related to our services or website shall not exceed the amount paid by the customer for the specific services giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of use, or property damage not directly caused by our negligence.
Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.
TruCare Painters maintains general liability insurance and workers’ compensation coverage as required by South Carolina law. Proof of insurance is available upon request.
All content on our website — including text, graphics, logos, images, photographs of completed projects, and the TruCare Painters name and branding — is owned by or licensed to TruCare Painters and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website for commercial purposes without our prior written consent.
We may photograph completed projects for our portfolio, marketing, and social media use. If you do not want photos of your project used in this way, please notify us in writing before the project begins.
By providing your mobile phone number to TruCare Painters, you consent to receive text messages from us regarding your inquiry, appointments, estimates, and project updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for help. Full SMS terms are described in our Privacy Policy.
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or accuracy of those sites. Accessing third-party sites is at your own risk.
You agree to indemnify and hold harmless TruCare Painters, its officers, employees, and subcontractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your violation of these Terms, your misuse of our website, or your violation of any third-party rights.
These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles. Any disputes arising under or related to these Terms or our services shall be resolved in the state or federal courts located in Greenville County, South Carolina, and you consent to the exclusive jurisdiction of those courts.
The parties agree to first attempt to resolve any dispute through good-faith direct negotiation before pursuing legal action.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised Effective Date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms. For active projects, the Terms in effect at the time your estimate was signed will continue to govern that project.
For questions about these Terms or our services, contact us at:
TruCare Home Services LLC doing business as TruCare Painters Fountain Inn, SC 29644 Phone: (864) 692-4167 Email: info@trucarepainters.com